A breakdown in store?
The right technician arrives.
Network, tills, cabling, screens, sound: a qualified technician near your store, tracked live.
Already have a request in progress? Track a request
A technician is booked for your store
Orvella · Lille Centre · Cabling
Live
Dubois Tech
Technician
From fault to invoice
Your store takes the first step. We take care of the rest.
Request
By email, portal or form
Assignment
The nearest qualified technician
Intervention
Live tracking, no account
Signed report
Signed on site, with photos
Invoicing
One invoice a month
How do we find the right technician in seconds?
The answer is in the demo: 30 minutes, on your own stores.
See the demoNo account needed: a coordinator calls you back.
One access for each role
Retail head office
Your whole estate at a glance, one invoice.
Store managers
You follow every job, up to the signature.
Technicians
Jobs arrive on your phone, with the address and the deadline.
Our commitments
- Across France, Belgium, Italy, London and Geneva
- Over 400 technicians and 1,200 jobs a month.
- Checked technicians
- Qualifications and insurance checked before the first job.
- A fixed price by type
- Set in the contract, no travel charge.
- A deadline set at the request
- 12 h urgent, 24 h high priority, 72 h normal.
Technician? Join our team.
- Jobs near you
- Your invoices done for you
- All from your phone
Frequently asked questions
What if no technician is available?
A coordinator assigns one by hand, and you are told.
How long does it take to get started?
Allow about two weeks for a full network. A pilot on a few stores starts faster.
How do our stores get access?
Each person is invited by email, with their role. Without an account, a store can always use the form.
Can other retailers see our data?
No. Each retailer works in its own space and sees only its stores, its requests and its prices.
Do technicians need to install an app?
No. The technician space opens in the phone browser and can be added to the home screen.
Your next fault, without chasing anyone.
A request in two minutes, no account. For your whole network, a 30-minute demo.
An emergency? Call +33 1 88 61 49 00.